Terms of service

Welcome to Oakshield Bullion. These Terms of Service govern your access to and use of our website and services. By visiting the website, creating an account, or placing an order, you agree to these Terms together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

1. Eligibility and Acceptable Use

You must be legally capable of entering into a binding agreement to place an order. You agree to use the website only for lawful purposes and to provide accurate, current, and complete information.

2. Products and Descriptions

Oakshield Bullion offers collectible, numismatic, and precious-metal coins. We work to present product titles, specifications, conditions, images, and availability accurately. Product photographs may be representative, particularly when a listing states that the year, design, packaging, or appearance may vary. The applicable product listing controls the details of your purchase.

3. Pricing and Payments

Prices are displayed in U.S. dollars and may change without notice before an order is accepted. Precious-metal and collectible-coin prices may be affected by market conditions, availability, condition, and demand. Payment authorization is required before an order can be fulfilled. Taxes, when applicable, are calculated at checkout.

4. Promotions and Discounts

Promotions may be subject to eligibility requirements, minimum purchase amounts, dates, product exclusions, or other conditions displayed with the offer. Promotions cannot be combined unless expressly stated.

5. Order Acceptance

An order confirmation acknowledges that we received your order; it does not guarantee acceptance. Oakshield Bullion may decline or cancel an order because of inventory limitations, pricing or listing errors, payment verification, suspected fraud, unauthorized activity, or other reasonable business or legal concerns. If payment has already been collected for a canceled order, an appropriate refund will be issued.

6. Shipping and Delivery

Shipping availability, costs, tracking, and delivery estimates are governed by our Shipping Policy. Delivery dates are estimates and may be affected by carrier operations, weather, destination, or other circumstances outside our control.

7. Returns, Refunds, and Cancellations

Eligible returns, refunds, exchanges, damaged-order claims, and cancellation requests are governed by our Returns & Refunds Policy.

8. Accounts and Customer Information

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account. Notify us promptly if you believe your account or payment information has been used without authorization.

9. Prohibited Uses

You may not use the website to commit fraud, violate applicable law, interfere with website security or operation, introduce malicious code, scrape or reproduce protected content without authorization, or attempt to access systems or information without permission.

10. Intellectual Property

Website text, graphics, logos, layout, product descriptions, photographs, and other original materials are owned by or licensed to Oakshield Bullion and are protected by applicable intellectual-property laws. No material may be copied, reproduced, distributed, or commercially used without permission, except as allowed by law.

11. Third-Party Services and Links

Our website may use or link to third-party services. Oakshield Bullion is not responsible for third-party content, availability, security, or privacy practices. Your use of a third-party service may be governed by that provider’s own terms.

12. Website Availability and Disclaimer

We work to keep the website accurate, secure, and available, but uninterrupted or error-free operation cannot be guaranteed. To the fullest extent permitted by law, the website and its content are provided on an “as available” basis without warranties not expressly stated in these Terms.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Oakshield Bullion will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or a purchase. Where liability cannot be excluded, Oakshield Bullion’s total liability relating to a product order will not exceed the amount paid for the affected order.

14. Governing Law

These Terms are governed by the laws applicable to Oakshield Bullion and your transaction, without limiting any consumer rights that cannot legally be waived.

15. Changes to These Terms

We may update these Terms periodically. The current version will be posted on this page. Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

16. Contact Us

Questions about these Terms may be sent to support@oakshieldbullion.com.